There is a no other way to put it than to say that you are having a tough time to connect with the consumer with your offering. But who said it was going to be easy. There is definitely more to do than to give up. There are lot of aspects that can be looked at and explored deeply to figure out a better way that will appeal to the consumer. Needless to say the first step is to understand the consumer. With better understanding of the expectation one can bounce back with a better offering. Once done consistently one can win the trust back of the consumer. It would be a good idea to review the report on what seems to be working for you and what needs to be worked at. Our experts are also available to assist you with a more nuanced analysis and recommendations to take action and turn around your current situation.